If a financial service as a financial service consumer, you can use our "How can we help you" section, or direct your inquiries to the AFA through the following form:

The purpose of the response is to help resolve doubts about the issues stated on the enquiry content, and therefore is not binding to the parties nor to the resolution of any administrative procedures. It does neither include proposals or economic assessments or decides on the validity of the contractual relationships between the parties, matter that is reserved for the judicial courts.